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      Driving business value through procurement
      Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success.
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      Understanding the AI opportunity in government
      Insights and real-world examples from Capita’s Future Gov Summit on how AI is being used in public sector, what’s working, and what’s needed to scale success.
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      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
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      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
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      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
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      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
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Customer experience

Capita Poland recognised as a “Proven Provider” by Everest Group

Capita
In the latest Service Provider Compass™ report by Everest Group, Capita has been identified as one of the “Proven Providers” with a “credible delivery presence” in Poland.
19/09/2024
2 Mins read
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Capita appoints new Managing Director for Germany

Capita
Capita Customer Services (Germany) GmbH is pleased to announce the appointment of Axel Wehrle as the new Managing Director for Germany.
05/09/2024
3 Min read
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Corporate information

Completion of Capita One sale

Capita
Capita has completed the sale of Capita One Limited, its standalone software business, to MRI Software, receiving net cash proceeds of approximately £180m.
05/09/2024
3 Mins read
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Learning & development

Capita aims to enhance CX and staff skillset in 100-strong AI Academy

Capita
Capita has launched a new AI training Academy in partnership with Multiverse, delivering more than 100 AI apprenticeships to leverage AI responsibly.
03/09/2024
3 Mins read
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Corporate information

Capita plc Half Year Results 2024

Capita
Improved margin with good progress on cost reductions underpinning unchanged underlying full year profit expectations.
02/08/2024
3 Min reads
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Corporate information

Digital & technology

Capita to transform its customer and citizen experience offerings with Generative AI capability in its contact centres

Capita
Capita has unveiled Agent Suite, a customer service Gen AI tool to streamline and enrich the experience for clients, their customers, citizens and agents.
31/07/2024
2 Mins read
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Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

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