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      Transforming public sector estates for financial sustainability
      Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services.
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      Revive the financial services experience through smarter customer journeys
      We look at how the financial services industry can enhance customer experience even amongst economic uncertainty and regulatory scrutiny.
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      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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Corporate information

Capita renews contract to administer the Royal Mail Statutory Pension Scheme

Capita
Capita has renewed its contract with the Cabinet Office to administer the Royal Mail Statutory Pension Scheme (RMSPS) for six years from 2026.
02/07/2024
2 Mins read
News
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Corporate information

Capital Markets Presentation

Capita
Capita’s Capital Markets presentation sets out the Group’s strategic priorities and themes of “Better Efficiencies, Better Technology, Better Delivery, Better Company”.
13/06/2024
5 Mins read
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Artificial intelligence

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Customer experience

Digital & technology

Capita collaborates with Amazon Web Services (AWS) to deliver a next generation contact centre and service excellence solution

Capita
Capita announces CapitaContact, leveraging Amazon Connect, the generative AI-powered contact centre solution from Amazon Web Services (AWS).
10/06/2024
3 Mins read
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AGM trading update for the 4 months to 30 April 2024

Capita
Capita announces it is trading in line with expectations for 2024.
21/05/2024
4 Mins read
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GettyImages-897311816

Artificial intelligence

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Capita expands partner collaboration with ServiceNow as Managed Service Provider

Capita
Capita announces an expansion of the collaboration with ServiceNow to help drive productivity and efficiencies, deliver growth and improve offerings to clients.
15/05/2024
2 Mins read
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Royal Navy Selborne partnership delivers eleven new Warship Bridge Simulators

Capita
Capita-led consortium Team Fisher has partnered with Metaverse VR to deliver 11 new Warship Bridge Simulators.
13/05/2024
4 Mins read
News

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Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

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