We’re a global organisation, with colleagues located across the UK, Europe, India and South Africa. But for us, work is about the outcomes we create, not the places we’re in.
We’ve been on a journey to build our own way of working: our ‘hybrid’ model means that you can work from home, or from one of our office locations, or choose to do a mixture of both. The emphasis is on choosing the right location for the work you need to carry out.
Across the UK
Within Europe, you’ll find us in the Republic of Ireland, Poland, Germany and Switzerland
A leader in the business process outsourcing market in Ireland, this is the home of our customer solutions business. More than 1,200 talented colleagues deliver multichannel customer engagement services to the utilities, telecommunications, media, travel, financial services, agriculture and public sectors.
Every year, our people support almost every household in the country with elements of their day-to-day lives, from answering queries about their electricity bill to helping them purchase a new phone contract. Our dedicated teams also offer IT, digital, project management, software development and people services, amongst others. You’ll find us at sites in Clonakilty, Bandon and Little Island in Cork, and we work closely with colleagues in teams in the UK and Poland.
Capita in Germany and Switzerland
We’re one of Europe’s leading outsourcing companies for customer management and digitisation, with 20 offices across Germany and Switzerland. We work with global brands to design better customer experiences, develop new software and IT solutions, and advise them on changing processes and procedures. Ultimately, we work to make the world a little easier for them and their customers.
Capita South Africa
South Africa is home to our multi-award-winning contact centre services business, which is supporting leading, global brands to transform their customer experience. We work with 11 prestigious UK clients across a diverse range of sectors, and our team of over 4,000 colleagues handles 16.8m calls, 1.2m web chats, and processes 700,000 back-office transactions each year.
Plan your next career move
Take a look at our current opportunities to discover where you could join us.