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      Featured insights

      Driving business value through procurement
      Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success.
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      Understanding the AI opportunity in government
      Insights and real-world examples from Capita’s Future Gov Summit on how AI is being used in public sector, what’s working, and what’s needed to scale success.
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      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
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      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
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      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
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      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
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Digital & technology

Capita advances approach to next-generation AI with Microsoft

Capita
Capita plc is leveraging GenAI solutions from Microsoft to transform the workplace for Capita colleagues, deliver better outcomes for clients, and help support growth.
29/07/2024
2 Mins read
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Capita agrees sale of Capita One

Capita
Capita has agreed to sell its standalone software business Capita One to Orchard Information Systems Limited in a deal that values Capita One Limited at £200m.
09/07/2024
6 Mins read
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Capita renews contract to administer the Royal Mail Statutory Pension Scheme

Capita
Capita has renewed its contract with the Cabinet Office to administer the Royal Mail Statutory Pension Scheme (RMSPS) for six years from 2026.
02/07/2024
2 Mins read
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Capital Markets Presentation

Capita
Capita’s Capital Markets presentation sets out the Group’s strategic priorities and themes of “Better Efficiencies, Better Technology, Better Delivery, Better Company”.
13/06/2024
5 Mins read
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Artificial intelligence

Automation

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Customer experience

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Capita collaborates with Amazon Web Services (AWS) to deliver a next generation contact centre and service excellence solution

Capita
Capita announces CapitaContact, leveraging Amazon Connect, the generative AI-powered contact centre solution from Amazon Web Services (AWS).
10/06/2024
3 Mins read
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AGM trading update for the 4 months to 30 April 2024

Capita
Capita announces it is trading in line with expectations for 2024.
21/05/2024
4 Mins read
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Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

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