Skip to main content
Home
  • What we do
    • Central government
      • Central government (home)
      • Procurement services
      • Justice and policing
      • Achieving net zero
      • Customer communications & digital services
      • Transport
      • Boosting productivity
      • Public services procurement frameworks
      • Learning and specialised training
    • Local government
      • Local government (home)
      • Building resilient services
      • Enhancing citizen experience
      • Place and public infrastructure
      • Procurement services
      • Public service procurement frameworks
      • Revenues and benefits
      • Learning and specialised training
    • Customer experience
      • Customer experience (home)
      • End-to-end customer management
      • Sales
      • Collections payment services
      • CX services in Ireland
      • CX services in Germany
      • CX services in Switzerland
    • Artificial intelligence
      • Artificial intelligence (home)
      • Our AI solutions
      • AI and our people
      • Our hyperscaler partnerships
      • AI insights and thought leadership
      • Using AI responsibly
    • Defence
      • Defence (home)
      • Training and people development
      • Data transformation
      • Data science and AI
    • Education
      • Education sector services
    • Health
      • Health (home)
      • Better experiences
      • Customer communications & digital services
      • Effective operational delivery
      • Property and infrastructure
      • Procurement services
      • Skilled, engaged and empowered people
    • Learning and specialised training
      • Learning and specialised training (home)
      • Managed learning services
      • Rapid scalable learning
      • Transformational learning
    • Pensions
      • Pensions (home)
      • Pensions administration and software
      • Pensions consulting services
      • Pensions data solutions
    • Private sector
      • Financial services
      • Retail
      • Telecoms, media and technology
      • Utilities

      Featured insights

      Driving business value through procurement
      Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success.
      Read more
      Understanding the AI opportunity in government
      Insights and real-world examples from Capita’s Future Gov Summit on how AI is being used in public sector, what’s working, and what’s needed to scale success.
      Read more
      View more
  • Insights & news
    • Insights
    • Case studies
    • Events
    • Newsroom
    • Climate change hub
    • Investor news & events

      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
  • About us
    • About Capita
    • About the Board
    • Executive Team
    • Climate change hub
    • Code of Conduct, policies and principles
    • Responsible business
    • Contact us

      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
  • Careers
    • Careers at Capita
    • Life at Capita
      • Life at Capita (home)
      • Learning & development
      • Diversity and inclusion
      • Wellbeing
    • Explore our opportunities
      • Our opportunities (home)
      • Actuaries
      • Consulting and transformation
      • Customer service
      • Corporate functions
      • Defence and emergency services
      • Education
      • Engineering & built environment
      • Growth & sales
      • Health Assessment Advisory Service
      • Pensions
      • Projects & change
      • Technology & software
    • Military service leavers
    • Contact us
    • FAQs
    • Hear from our people
    • Our locations
    • Search for a role

      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
  • Investors
    • Investor centre
    • Why invest in Capita
    • Analyst consensus
    • Results, reports & presentations
    • Investor news, events & alerts
    • Shareholder information 
    • Corporate governance
    • Year in review

      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
Accessibility AA

Search by keywords and/or using the filtering options

Newsroom

Newsroom

  • Home
  • Newsroom

Search by keywords and/or using the filtering options

Industry
Topic

Showing 191 search results

AI-WebsiteImage

Artificial intelligence

Corporate information

Digital & technology

Capita appoints Chief AI and Product Officer

Capita
Capita announces the appointment of Sameer Vuyyuru as Chief AI and Product Officer to support the Group’s strategic transformation.
23/10/2024
2 Min read
News
Defense - Attestation fire and rescue RAF

Defence

Corporate information

Learning & development

Capita Fire and Rescue celebrates milestone as first Sponsored Reserve firefighters are attested into the RAF

Capita
Capita Fire and Rescue’s first cohort of Sponsored Reserve Firefighters were Attested at a ceremony conducted by Air-Vice Marshal Shaun Harris CBE.
21/10/2024
3 Min read
News
Customer care -1318864913 .png

Customer experience

Capita recognised as Leader in ISG Provider Lens Customer Experience Services 2024 Quadrant

Capita
Capita has been named a "Leader" in the ISG Provider Lens Contact Center - Customer Experience Services 2024 Quadrant.
10/10/2024
2 Min read
News
GettyImages-897311816

Corporate information

Responsible business

Capita reaccredited with Fair Tax Mark by Fair Tax Foundation

Capita
Capita has been reaccredited with the prestigious Fair Tax Mark following a thorough review of tax disclosures for the financial year ending 31 December 2023.
07/10/2024
1 Mins read
News
Central Heating Thermostat

Digital & technology

Capita extends smart meter licence contract

Capita
Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
23/09/2024
2 Mins read
News
Man looking at phone

Customer experience

Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024

Capita
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
23/09/2024
2 Min read
News

Pagination

  • First page « First
  • Previous page ‹ Previous
  • …
  • Page 4
  • Page 5
  • Current page 6
  • Page 7
  • Page 8
  • …
  • Next page Next ›
  • Last page Last »
Home

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

Footer Menu

Who we are

  • About Capita
  • Newsroom
  • Contact us

Quick links

  • Careers
  • Investors
  • Responsible business
  • Speak Up

Legal

  • Legal notice
  • Privacy notice
  • Purchase terms
  • Cookies
  • Accessibility
  • Modern Slavery Act

Follow us

© 2025 Copyright Capita plc. All Rights Reserved.

Privacy Policy  |  Legal

Scroll Top

Breadcrumb

  1. Home
  2. Newsroom