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      Transforming public sector estates for financial sustainability
      Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services.
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      Revive the financial services experience through smarter customer journeys
      We look at how the financial services industry can enhance customer experience even amongst economic uncertainty and regulatory scrutiny.
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      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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Corporate information

Trading update for the five months ended 31 May 2025

Capita
We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
17/06/2025
6 Mins read
News
How our AI solutions are helping our clients to achieve more

Artificial intelligence

Corporate information

Customer experience

Digital & technology

Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution

Capita
Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
11/06/2025
3 Mins read
News
business-woman

Corporate information

Pensions

Capita Pension Solutions business secures £37m contract

Capita
Capita’s Pension Solutions has secured a £37 million contract to deliver pensions administration services for the global parent company’s UK pension schemes.
02/06/2025
2 Mins read
News
Recruiting Army

Defence

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Workforce development

Capita secures contract to enhance Army adventure training

Capita
Capita Entrust has secured a contract with the Ministry of Defence (MoD) to deliver a comprehensive training programme for British Army recruits.
20/05/2025
2 Mins read
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Defence

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Capita-led consortium welcomes more than 170 new colleagues to fulfil Royal Navy Marine engineering training

Capita
Capita has gone live with its expanded training contract with the Royal Navy to deliver marine engineering training, announced in February this year.
14/05/2025
5 mins read
News
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Health

Corporate information

Capita secures three-year extension to PCSE contract

Capita
Capita has agreed a three-year extension to continue to deliver the Primary Care Support England (PCSE) service on behalf of NHS England (NHSE).
12/05/2025
2 Mins read
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Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

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