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228 jobs found

Tactical Planning Manager (Pipeline)
  • Job ID: 10112916
  • Customer Operations
  • Cape Town
  • Permanent
  • Work From Home
  • Posted on 07 August 2025
Job description:

These roles lead teams in supporting the operation in maintaining the optimal agent schedule design and profile to meet business demands. Ensuring the delivery of exceptional levels of tactical planning, deploying appropriate resource to meet business needs, leading to the consistent achievement of service level requirements .

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Digital Transformation Manager
  • Job ID: 10113244
  • Customer Operations
  • Cape Town
  • Permanent
  • Office Based
  • Posted on 06 August 2025
Job description:

We are looking for a forward-thinking Digital Transformation Manager with deep expertise in technology and artificial intelligence (AI) to lead strategic transformation initiatives within our Business Process Outsourcing (BPO) operations.

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Operations Manager (Regulatory Sector)
  • Job ID: 10112562
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Work From Home
  • Posted on 06 August 2025
Job description:

Capita Experience is seeking an Operations Manager to lead the delivery of CBI-regulated insurance services in a dynamic, internationally delivered environment.  This is a remote role based in Ireland, with travel required across the country and internationally as needed. While the position offers remote working flexibility, the successful candidate must be resident in Ireland to meet operational and travel requirements.

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Oversight Supervisor (MCC Coach)
  • Job ID: 10112864
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Work From Home
  • Posted on 06 August 2025
Job description:

Capita Experience is hiring an Oversight Supervisor (MCC Coach) to lead and develop regulatory excellence across a high-performing insurance operation, delivered internationally in Europe.  This is a remote role based in Ireland, with travel required across the country and internationally as needed. While the position offers remote working flexibility, the successful candidate must be resident in Ireland to meet operational and travel requirements.

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Customer Advisor
  • Job ID: 10113191
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 06 August 2025
Job description:

Promote and sells products/services on behalf of call centre clients; meets and exceeds sales quotas and goals.  More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with  business, policy and legal  requirements

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Central Property Clerk
  • Job ID: 10113052
  • Customer Operations
  • Middlesbrough
  • Full time
  • Permanent
  • Office Based
  • Posted on 06 August 2025
Job description:

We are looking to recruit an enthusiastic and motivated individual to work in the Tascor Central Property Store based at Middlesbrough Police Station. You will be part of a team who are responsible for the management of evidence recovered by Cleveland Police and lost & found property handed in by the public to the force. You will travel around the force area moving items of property, the disposal of items, and the return of items to members of the public.

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