Search roles by keyword and/or using the filtering options

234 jobs found

Executive - Customer Management

  • Job ID: 10115728
  • Customer Operations
  • Pune
  • Full time
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 31 December 2025
Job description:

Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.

Customer Advisor

  • Job ID: 10115383
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 31 December 2025
Job description:

Are you passionate about delivering exceptional customer experiences and exceeding performance targets? We’re looking for dynamic, customer-focused individuals with telecoms experience to join our fast-paced, high-performing contact centre team. As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering market leading customer service/experience to increase the profitability of the business and remaining committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this role you will be responsible for completing interactions with our customers by resolving mobile product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution. You will be focusing on troubleshooting technical challenges, general customer support, and offering new products and services where relevant to our customers.

Customer Service agent with Italian

  • Job ID: 10111884
  • Customer Service Delivery
  • Kraków
  • Full time
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 31 December 2025
Job description:

As a Customer Service Advisor at Capita, you will join a team of people dedicated to supporting our customers. Your responsibilities will include: providing comprehensive customer service at the highest level, handling telephone and email enquiries, as well as promoting products and offers in line with customer needs.

Customer Advisor

  • Job ID: 10115776
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 31 December 2025
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Irish Speaking Customer Service Advisor

  • Job ID: 10115563
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 31 December 2025
Job description:

🌟 Join Capita Ireland as a IRISH SPEAKING Customer Service Advisor – Hybrid Role in Little Island, Cork! 🌟 Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our friendly and dedicated team supporting our clients' customers with general enquiries. 📍 Location Requirement: To be eligible, you must reside within the Republic of Ireland. 🏠 Hybrid Working Model: After completing your training, you’ll enjoy a flexible hybrid schedule—2 days in our Little Island office and the rest from the comfort of your home. 🧠 Training & Onboarding: Your journey begins with an 8-week full-time in office training and grad bay period at our Cork office. Easy commute to our location is essential: 📌 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 🕒 Working Hours: You’ll work 40 hours per week, scheduled between 8 AM and 8 PM, Monday to Sunday. 💬 What You’ll Do: Provide proactive and friendly support to customers Handle general enquiries with professionalism and care Create positive impressions and build trust with every interaction 📌 Immediate Start

Senior Industrial Disease Handler

  • Job ID: 10114780
  • Customer Service Delivery
  • Home-Based - GBR
  • Full time
  • Permanent
  • Work From Home
  • Posted on 31 December 2025
Job description:

As a Principal Consultant you will provide a technical industrial claim handling service, dealing with a wide range of responsibilities within the industrial claims team. Responsible for the handling of large value and technically complex claims, defining, implementing and monitoring technical standards, conducting checks/audits, advising on regulatory compliance requirements and providing coaching to staff as appropriate

You may also be interested in

Life at Capita

Find out what it’s like to work at Capita, from our range of benefits to our employee network groups.

Learn more

Learning & development

Learning and development at Capita is about giving you the right environment, opportunities and support to excel and grow.

Learn more

Hear from our people

See videos and blogs created by Capita colleagues to see what it’s really like to work here.

Learn more

FAQs

Have a query? Head over to our frequently asked questions where you’ll find everything you need to know about Capita.

Learn more