Job description:
Capita Experience is seeking a dynamic and strategic Head of Personal Lines to lead and expand its Personal Lines division. This senior Capita Experience is seeking a Head of Personal Lines to lead the delivery of CBI-regulated insurance services in a dynamic, internationally delivered environment.
This is an exciting opportunity for a motivated professional with CIP and APA-level qualifications and a strong foundation in operational and leadership roles, looking to take the next step in their career, to gain or grow their international experience.
This is a remote-based position with travel required to Cork and occasional travel across Europe, you’ll be responsible for performance delivery and customer success.
In partnership with peers across Europe, you will drive a strong risk culture that enables the delivery of compliant, high-quality customer experiences.
You will engage regularly with clients and play a key role in ensuring regulatory compliance and service excellence, while actively supporting the execution of a dynamic transformation roadmap, guiding the team toward a blended model of human and digital service delivery.
This role sits at the intersection of client success, operational execution, and regulatory assurance, offering long-term career progression, exposure to complex regulated services, and the chance to shape future-ready capabilities in a digitally evolving sector.
