The UK transport sector confronts a range of complex challenges as it navigates into the future.
These include economic uncertainty stemming from factors such as evolving regulatory compliance, rapid technological disruptions, talent shortages, the need for fuel efficiency and the implications of post-Brexit changes. Additionally, aging infrastructure and the demands of sustainability and environmental responsibility further compound the sector’s difficulties.
At Capita, we play a crucial role in enhancing passenger experiences while ensuring safety, efficiency, and sustainability. Whether passengers are flying on holiday, commuting by train, or embarking on a family road trip, our services make a significant contribution.
From managing the world’s largest Ultra-Low Emission Zone (ULEZ) to designing intelligent railway infrastructure and user-friendly integrated ticket systems, we collaborate closely with public service operators to keep people moving. Our blend of industry expertise, transformational approaches, and cutting-edge technology enables us to meet the demands of this ever-evolving landscape.
London’s Ultra-Low Emission Zone and digital transformation
We’re operating the rapid expansion of ULEZ for Transport for London (TfL), delivering the largest ever cloud migration in Europe at the time. Our work is reducing pollution and improving health, making the city cleaner and greener.
Supporting Transport for London to improve citizen outcomes
Since we launched London’s Ultra-Low Emission Zone on behalf of Transport for London in 2019, NOₓ (Nitrogen Oxide) emissions in London have reduced by 44%, protecting Londoners from harmful pollution.
Providing innovative, efficient digital talent
We supported a £1.2bn intelligent rail infrastructure programme for one of the largest rail owners and operators in Great Britian, transforming their asset management using technology and data.
Gavin Dunkley
Managing Director of Transport, Capita
Gavin plays a pivotal role in overseeing key initiatives such as the Congestion Charge and the Ultra Low Emission Zone (ULEZ) in London. These programmes are instrumental in reducing traffic congestion and improving air quality in the city. Under his leadership, Capita has successfully expanded the ULEZ, significantly contributing to the reduction of harmful emissions and promoting sustainable urban mobility.