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How our AI solutions are helping our clients to achieve more

Artificial intelligence

Corporate information

Customer experience

Digital & technology

Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution

Capita
Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
3 Mins read
News
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Critical national infrastructure

Telecoms, media & tech

Corporate information

Customer experience

Digital & technology

Capita secures contract with SP Energy Networks (SPEN)

Capita
Capita has secured a contract with SP Energy Networks (SPEN) to provide a telecoms Network Operating Centre for the next four years.
2 Mins read
News
Artificial Intelligence concept Creative brain

Artificial intelligence

Corporate information

Digital & technology

Capita launches AI Catalyst Lab to drive AI adoption across operations and transform client outcomes

Capita
Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients.
3 Mins read
News
Defence - Firefighter extinguishing an industrial fire

Artificial intelligence

Corporate information

Digital & technology

Learning & development

Capita’s Fire Service College opens AI-powered technology suite to support training firefighters

Capita
Capita’s Fire Service College (FSC) has opened a new Immersive Skills Lab created to support practical and collaborative firefighter training and skills development.
3 Mins read
News
AI-WebsiteImage

Artificial intelligence

Corporate information

Digital & technology

Capita appoints Chief AI and Product Officer

Capita
Capita announces the appointment of Sameer Vuyyuru as Chief AI and Product Officer to support the Group’s strategic transformation.
2 Min read
News
Central Heating Thermostat

Digital & technology

Smart cities

Capita extends smart meter licence contract

Capita
Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
2 Mins read
News