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Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution

Capita secures contract with SP Energy Networks (SPEN)

Capita recognised as Leader in ISG Provider Lens Customer Experience Services 2024 Quadrant

Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024

Capita Poland recognised as a “Proven Provider” by Everest Group

Capita collaborates with Amazon Web Services (AWS) to deliver a next generation contact centre and service excellence solution