Supporting your longer-term strategic learning goals

A key challenge we often hear is “how can I scale change?”. It can be difficult to know where to start and how to deliver demonstrable learning growth with the huge - often overwhelming – variety of choice in the learning supplier market.

As we all look to work more efficiently with less, many organisations want their learning supply chains to work smarter with their internal teams. Learning and development (L&D) teams need support in reducing duplication, improving internal learning operations, injecting creativity and capability in key areas, and delivering more scalable solutions. They also need to be able to provide clear transformational KPIs to the business for learner engagement alongside cost savings, which is why the simplification of systems and processes is critical to driving efficiencies across learning teams.

We help you think outside the box, harnessing niche expertise in the market alongside our own capability to deliver at pace and at scale – and consulting with you to build a step-by-step wider blueprint for change.

Key statistics

In numbers: Delivering purpose-led learning across the UK and globally



➥ we schedule more than 10,000 virtual learning events across our managed learning services customers per annum


1 million

➥ learners booked on training programmes across Capita and our wider supplier network every year



➥ managed learning service booking requests administered every year

Providing an end-to-end service: our managed solutions

We’ve a long history of working with both the public and private sectors to support learning and development teams with a wider blueprint for change. Whether creating a white-label service wrapper for your learning operations, deploying our off-the-shelf learning catalogue, or becoming a trusted extension of your own internal team, we draw on our own and wider capabilities to meet the changing needs of your team and organisation:


Managed learning service

A trusted advisor to the market, acting as an extension of your learning team

We operate large-scale managed learning contracts where we act as the broker for all learning needs for the organisation, either delivering the learning solutions ourselves or procuring from the market, providing all aspects of service operations to support your learning function.

Learning catalogue

A self-serve catalogue hosting curated learning content, courses and services

Leaders and learners can browse our catalogue and procure directly from a curated catalogue of our top rated, ready to deliver content. Use the search function to find what you’re looking for, browse options and enrol in just a few easy steps.

Transformation as a Service

Bespoke service design, with a breadth of capability at your fingertips

We use a consultancy-led approach to design a service solution that supports your organisations as it transforms, delivering flexible learning work packages and a support service wrap, including content design, technology and programme management.


Case study

Enhancing leadership performance, effectiveness and impact

Access to support is key for senior leaders with heavy-duty responsibilities, which is why one of our armed forces clients needed a training programme to support leadership development. We devised a revolutionary coaching programme which enabled leaders to recognise and deal with challenges, having a tangible impact on themselves and on their teams.

Businessmen talking in office

Our approach: helping you create a blueprint for change

As a strategic partner we draw on industry insights and market leading research to provide a consultancy-led approach for optimising organisational performance. In partnership with you we develop sustainable solutions that drive lasting behavioural change & business transformations.


Conference GettyImages-965461862

Learning maturity

Baselining L&D capabilities

Using our evidence-based, industry-validated learning maturity diagnostic, we create a deep understanding of your organisation. This enables us to develop our partnership that delivers maximum value and compliments your capabilities.

planning board

L&D organisational design

Evolving learning ecosystems

Through comprehensive analysis we measure and evaluate performance of L&D teams, capabilities, partners, technologies and tools. We evaluate the full ecosystem, helping you to evolve and grow your organisation through best-in-class learning models.

Learning GettyImages_1084173848

Capability development

Sustainable behaviour change

As experts in capability development, we appreciate the unique context and distinct needs of our clients. We get to the root cause of the challenge and craft solutions that are sustainable and deliver lasting change.

learning GettyImages-1084171152

L&D strategy

Impartial, inclusive & research led

In a complex, changing world, L&D must have a strong vision for leadership and organisational learning. We draw on latest industry insights and work with you to develop a clear future-focused strategy, aligned to your business goals, which builds organisational resilience.


Learning needs analysis

Closing the gap

We ask the difficult questions, that go beyond surface problems to truly understand your business requirements. We bring challenge and clarity in equal measures to close learning gaps slowing your business down.

Related learning solutions

work training at home
Education-abstract tech-1474525361
learning GettyImages

Learning insights



Talk to us about how we can support you with end-to-end learning experience design

Scroll Top