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231 jobs found

Language Academy for German Speakers
  • Job ID: 10108724
  • Customer Service Delivery
  • Krakow
  • Full time
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 30 September 2025
Job description:

Capita Poland is excited to announce our very first FREE language academy which will be conducted by our exceptionally skilled and enthusiastic trainers. Our culture supports professional growth and development, and we would like to give opportunity to those who have interest in building a career within Customer Support but need a little boost of their German language knowledge. Successfully passing the academy will not only improve your language skills but will also give you the opportunity to join our evolving team.

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Irish Speaking Customer Payments Advisor - Hybrid
  • Job ID: 10112790
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 30 September 2025
Job description:

We are Capita Ireland, a leader in the business process outsourcing market. More than 1,200 talented colleagues deliver multichannel customer engagement services to the utilities, telecommunications, media, travel, financial services, agriculture and public sectors. Do you have a passion for providing excellent customer service? Do you enjoy solving problems and making customers happy? If so, we want you to be part of our awesome team of Customer Payment Advisors. For this role, you must be fluent in the Irish language. The start date for this role is Monday 11th August 2025.

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Customer Service Advisor (Seasonal Contract)
  • Job ID: 10113148
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 30 September 2025
Job description:

As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remaining committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this role you will be responsible for completing interactions with our customers by resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution. You will be focusing on troubleshooting technical challenges, general customer support, and offering new products and services where relevant to our customers.

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Customer Advisor
  • Job ID: 10113113
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 30 September 2025
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

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Apprentice
  • Job ID: 10112950
  • Generic Roles
  • Mumbai
  • Full time
  • Third Party Vendor
  • Work From Home
  • Posted on 30 September 2025
Job description:

• Assist and observe skilled workers to gain hands-on experience in the chosen field • Attend theoretical classes and workshops related to the profession as part of the training • Follow instructions and guidelines provided by supervisors or mentors • Undertake tasks and assignments to practice the skills learned • Use tools and equipment related to the trade, ensuring they are properly maintained and used safely • Adhere to all safety rules and regulations in the workplace • Complete all assignments and projects timely and efficiently • Provide assistance in a professional manner, maintaining a respectful and positive attitude • Participate in evaluations and assessments to measure progress and growth • Adhering to attendance policy & break schedules within shift • Ability to adapt to changes and constantly keeping oneself updated with process knowledge and changes in ways of working. • Open to work for 5 days' rotational shifts.

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Salesforce Platform Manager
  • Job ID: 10112662
  • Digital
  • Home-Based - GBR
  • Full time
  • Permanent
  • Work From Home
  • Posted on 30 September 2025
Job description:

RAF: 13616 As the Platform Manager for Salesforce, you will lead the product strategy, technology roadmap, and technology delivery for Capita’s Salesforce Platforms. You will engage with Capita’s businesses and functions to develop a product roadmap for the Salesforce platform, and deliver products that meet business objectives. You will analyse competition, gather user insights, understand market trends & direction, and will ensure continuous improvement throughout the products lifecycle. You will develop and deliver Agentic AI capabilities on the Salesforce Platform (e.g. Agentforce and related products), and deliver technology capabilities that meet customer needs.

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