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234 jobs found

Complaint Handler - Life & Pensions

  • Job ID: 10114758
  • Financial Services
  • Cheltenham
  • Full time
  • Permanent
  • Hybrid
  • Posted on 31 December 2025
Job description:

Capita is on the hunt for a Complaint Handler to support one of our key Life & Pensions clients in Cheltenham. You'll be responsible for investigating and resolving complaints, while also identifying and escalating root cause trends to drive continuous improvement. We are looking for someone with experience in the Financial Services sector and knowledge of FCA regulations. Ideally, you've handled escalated complaints in the past, though training can be provided for people looking to move into this role from another role in Financial Services. We would also welcome applications individuals from other sectors who have demonstrable proven experience in escalated complaints and transferable skills. This role offers a great work-life balance, as it is predominantly home-based with a monthly visit to our Cheltenham office. Therefore, it's essential that you live within a commutable distance to Cheltenham. The position is permanent and full-time, with 37.5 hours per week, Monday to Friday. Capita is an equal opportunity and disability confident employer.

Recruitment & Learning Services Lead

  • Job ID: 10114042
  • Programme & Project Delivery
  • Home-Based - GBR
  • Full time
  • Permanent
  • Work From Home
  • Posted on 31 December 2025
Job description:

Join Capita Public Service as Recruitment & Learning Services Lead Capita is seeking an experienced Recruitment & Learning Services Lead to design and implement high-quality, user-centric shared services for one of our key strategic clients. This is a unique opportunity to shape service delivery across a multi-phase transformation programme, underpinned by a newly implemented ERP platform and a comprehensive solution that includes a multi-channel contact centre, correspondence services, a data warehouse, and automation and AI capabilities. Ready to lead the design and delivery of future-facing Recruitment & Learning Services for a major transformation programme? Apply now and help shape the next generation of service excellence at Capita!

Pierwsza praca biurowa z językiem niemieckim (m/f/d)

  • Job ID: 10111917
  • Customer Service Delivery
  • Kraków
  • Full time
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 31 December 2025
Job description:

Capita jest międzynarodową firmą, która oferuje wiele możliwości rozwoju zarówno dla osób, które chcą zdobyć pierwsze doświadczenie zawodowe, jak i kandydatów, którzy chcieliby rozwijać się w swojej specjalizacji. Lubisz pracę z ludźmi i znasz świetnie język niemiecki? Obecnie poszukujemy do naszej firmy kandydatów z bardzo dobrą znajomością języka niemieckiego, którzy chcieliby zdobyć doświadczenie w międzynarodowym środowisku. Oferujemy szkolenia dla wszystkich nowych osób, aby przygotować ich do danego stanowiska pracy. Zachęcamy do wysłania aktualnego CV, chętnie się z Tobą skontaktujemy i przedstawimy szczegółowo możliwości pracy w Capita Polska.

Assistant Manager - Finance

  • Job ID: 10113048
  • Finance
  • Mumbai
  • Full time
  • Permanent
  • Hybrid
  • Posted on 31 December 2025
Job description:

A fantastic opportunity for a career minded and motivated qualified / part qualified accountant to join a dynamic global finance team. This role requires a confident and outgoing individual, who will be a key finance team member. The person must be willing to build strong relationships and must be comfortable providing both support and challenge to the business leads. Will be responsible for the month-end closure, accounting, controls, analysis reconciliation and producing reports for review by senior management. This role will have significant business partnering requirements, with day-to-day verbal and written communication with both the finance team, and wider business organization to include Sales and Operational leads.

Functional Specialist PIP - Peterborough

  • Job ID: 10111557
  • Healthcare
  • Home-Based - GBR
  • Full time
  • Permanent
  • Hybrid
  • Posted on 31 December 2025
Job description:

Discover a new kind of career in healthcare as a functional specialist. Working in healthcare, and looking for a change? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes. Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. Maybe you’re a nurse right now and you’d like to move away from direct care - this role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might be an occupational therapist, physiotherapist or paramedic wanting to learn how to evaluate situations in a different way in a different setting. We’re looking for people with the compassion and experience to understand our claimants’ health conditions/disabilities and how they impact their lives. This role is different from other healthcare professions, and that’s why we take your training and development seriously. You’ll receive comprehensive training with time set aside for self-development learning. If you’re looking for a change, including more regular working hours, a competitive salary and are ready to expand your skills and experience, this could be the role for you.

Customer Service Agent with German and Italian (m/f/d)

  • Job ID: 10110116
  • Customer Service Delivery
  • Kraków
  • Full time
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 31 December 2025
Job description:

As Customer Service Agent with German and Italian (m/f/d) at Capita you will be joining a team of dedicated individuals supporting our clients. You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries. At the same time, we remain dedicated to promoting other products and exclusive offers in line with customer needs and as part of our client commitment.

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