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      Transforming public sector estates for financial sustainability
      Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services.
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      We look at how the financial services industry can enhance customer experience even amongst economic uncertainty and regulatory scrutiny.
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      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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Central government

Corporate information

Capita renews contract to deliver the Gas Safe Register

Capita
Capita has been re-selected by the Health and Safety Executive (HSE) to continue to manage the Gas Safe Register, in a renewed contract to run until December 2029.
29/01/2025
2 Mins read
News
Office table

Central government

Public services

Artificial intelligence

Corporate information

Capita selected to administer the Civil Service Pension Scheme

Capita
Capita has secured a contract to manage the Civil Service Pension Scheme (CSPS) for the Cabinet Office from Sept 2025 in a deal worth £239m over 10 years.
20/11/2023
2 Mins read
News
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Central government

Public services

Customer experience

Capita Ireland extends Eircode contract

Capita
Capita has extended its contract with the Department of the Environment, Climate and Communications (DECC) to operate Eircode, the National Postcode System in Ireland.
01/11/2023
2 Mins read
News
person at home

Central government

Public services

Capita signs contracts to deliver Functional Assessment Service

Capita
Capita has signed contracts to deliver FAS assessments for the Department for Work and Pensions (DWP) and for the Department for Communities (DfC).
21/09/2023
2 Min reads
News
justice and policing

Central government

Justice & policing

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Newsroom

Capita wins £50m contract with City of London Police

Capita
Capita has been awarded a contract by City of London Police to deliver customer contact and victim engagement services for their new fraud reporting service.
13/06/2023
3 Mins Read
News
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Central government

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Metaverse VR to provide VR solution to the Royal Navy for submarine training

Capita
As part of the Royal Navy training transformation, Capita has awarded Metaverse VR the contract for the interactive 3D Walkthrough training system (i3DWT).
31/05/2023
3 mins read
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