Skip to main content
Home
  • What we do
    • Central government
      • Central government (home)
      • Procurement services
      • Justice and policing
      • Achieving net zero
      • Customer communications & digital services
      • Transport
      • Boosting productivity
      • Public services procurement frameworks
      • Learning and specialised training
    • Local government
      • Local government (home)
      • Building resilient services
      • Enhancing citizen experience
      • Place and public infrastructure
      • Procurement services
      • Public service procurement frameworks
      • Revenues and benefits
      • Learning and specialised training
    • Customer experience
      • Customer experience (home)
      • End-to-end customer management
      • Sales
      • Collections payment services
      • CX services in Ireland
      • CX services in Germany
      • CX services in Switzerland
    • Artificial intelligence
      • Artificial intelligence (home)
      • Our AI solutions
      • AI and our people
      • Our hyperscaler partnerships
      • AI insights and thought leadership
      • Using AI responsibly
    • Defence
      • Defence (home)
      • Training and people development
      • Data transformation
      • Data science and AI
    • Education
      • Education sector services
    • Health
      • Health (home)
      • Better experiences
      • Customer communications & digital services
      • Effective operational delivery
      • Property and infrastructure
      • Procurement services
      • Skilled, engaged and empowered people
    • Learning and specialised training
      • Learning and specialised training (home)
      • Managed learning services
      • Rapid scalable learning
      • Transformational learning
    • Pensions
      • Pensions (home)
      • Pensions administration and software
      • Pensions consulting services
      • Pensions data solutions
    • Private sector
      • Financial services
      • Retail
      • Telecoms, media and technology
      • Utilities

      Featured insights

      Driving business value through procurement
      Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success.
      Read more
      Understanding the AI opportunity in government
      Insights and real-world examples from Capita’s Future Gov Summit on how AI is being used in public sector, what’s working, and what’s needed to scale success.
      Read more
      View more
  • Insights & news
    • Insights
    • Case studies
    • Events
    • Newsroom
    • Climate change hub
    • Investor news & events

      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
  • About us
    • About Capita
    • About the Board
    • Executive Team
    • Climate change hub
    • Code of Conduct, policies and principles
    • Responsible business
    • Contact us

      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
  • Careers
    • Careers at Capita
    • Life at Capita
      • Life at Capita (home)
      • Learning & development
      • Diversity and inclusion
      • Wellbeing
    • Explore our opportunities
      • Our opportunities (home)
      • Actuaries
      • Consulting and transformation
      • Customer service
      • Corporate functions
      • Defence and emergency services
      • Education
      • Engineering & built environment
      • Growth & sales
      • Health Assessment Advisory Service
      • Pensions
      • Projects & change
      • Technology & software
    • Military service leavers
    • Contact us
    • FAQs
    • Hear from our people
    • Our locations
    • Search for a role

      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
  • Investors
    • Investor centre
    • Why invest in Capita
    • Analyst consensus
    • Results, reports & presentations
    • Investor news, events & alerts
    • Shareholder information 
    • Corporate governance
    • Year in review

      Featured news

      Capita reaches settlement with ICO regarding 2023 cyber attack
      Capita has reached a settlement with the Information Commissioner’s Office re its findings on the 2023 cyber attack. The settlement includes a £14m penalty.
      Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets
      The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
      View more
Accessibility AA

Search by keywords and/or using the filtering options

Newsroom

Newsroom

  • Home
  • Newsroom

Search by keywords and/or using the filtering options

Industry
Topic
Corporate information
Clear filter

Showing 157 search results

How our AI solutions are helping our clients to achieve more

Artificial intelligence

Corporate information

Customer experience

Digital & technology

Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution

Capita
Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
11/06/2025
3 Mins read
News
business-woman

Corporate information

Pensions

Capita Pension Solutions business secures £37m contract

Capita
Capita’s Pension Solutions has secured a £37 million contract to deliver pensions administration services for the global parent company’s UK pension schemes.
02/06/2025
2 Mins read
News
Recruiting Army

Defence

Corporate information

Workforce development

Capita secures contract to enhance Army adventure training

Capita
Capita Entrust has secured a contract with the Ministry of Defence (MoD) to deliver a comprehensive training programme for British Army recruits.
20/05/2025
2 Mins read
News
Selborne banner

Defence

Corporate information

Learning & development

Workforce development

Capita-led consortium welcomes more than 170 new colleagues to fulfil Royal Navy Marine engineering training

Capita
Capita has gone live with its expanded training contract with the Royal Navy to deliver marine engineering training, announced in February this year.
14/05/2025
5 mins read
News
Female patient reviewing medical test results with her doctor

Health

Corporate information

Capita secures three-year extension to PCSE contract

Capita
Capita has agreed a three-year extension to continue to deliver the Primary Care Support England (PCSE) service on behalf of NHS England (NHSE).
12/05/2025
2 Mins read
News
CX woman on phone

Critical national infrastructure

Telecoms, media & tech

Corporate information

Customer experience

Digital & technology

Capita secures contract with SP Energy Networks (SPEN)

Capita
Capita has secured a contract with SP Energy Networks (SPEN) to provide a telecoms Network Operating Centre for the next four years.
01/05/2025
2 Mins read
News

Pagination

  • First page « First
  • Previous page ‹ Previous
  • Page 1
  • Current page 2
  • Page 3
  • Page 4
  • Page 5
  • …
  • Next page Next ›
  • Last page Last »
Home

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

Footer Menu

Who we are

  • About Capita
  • Newsroom
  • Contact us

Quick links

  • Careers
  • Investors
  • Responsible business
  • Speak Up

Legal

  • Legal notice
  • Privacy notice
  • Purchase terms
  • Cookies
  • Accessibility
  • Modern Slavery Act

Follow us

© 2025 Copyright Capita plc. All Rights Reserved.

Privacy Policy  |  Legal

Scroll Top

Breadcrumb

  1. Home
  2. Newsroom