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      Driving business value through procurement
      Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success.
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      Capita extends relationship with Samsung UK to provide support for consumer customers
      Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
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      Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
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      Featured news

      Capita extends relationship with Samsung UK to provide support for consumer customers
      Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
      Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training
      Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
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      Featured news

      Capita extends relationship with Samsung UK to provide support for consumer customers
      Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
      Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training
      Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
      View more
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      Featured news

      Capita extends relationship with Samsung UK to provide support for consumer customers
      Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
      Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training
      Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
      View more
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Digital & technology

Capita extends smart meter licence contract

Capita
Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
23/09/2024
2 Mins read
News
AI-human

Corporate information

Digital & technology

Learning & development

Capita aims to enhance CX and staff skillset in 100-strong AI Academy

Capita
Capita has launched a new AI training Academy in partnership with Multiverse, delivering more than 100 AI apprenticeships to leverage AI responsibly.
03/09/2024
3 Mins read
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Corporate information

Digital & technology

Capita to transform its customer and citizen experience offerings with Generative AI capability in its contact centres

Capita
Capita has unveiled Agent Suite, a customer service Gen AI tool to streamline and enrich the experience for clients, their customers, citizens and agents.
31/07/2024
2 Mins read
News
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Artificial intelligence

Corporate information

Digital & technology

Capita advances approach to next-generation AI with Microsoft

Capita
Capita plc is leveraging GenAI solutions from Microsoft to transform the workplace for Capita colleagues, deliver better outcomes for clients, and help support growth.
29/07/2024
2 Mins read
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Artificial intelligence

Automation

Corporate information

Customer experience

Digital & technology

Capita collaborates with Amazon Web Services (AWS) to deliver a next generation contact centre and service excellence solution

Capita
Capita announces CapitaContact, leveraging Amazon Connect, the generative AI-powered contact centre solution from Amazon Web Services (AWS).
10/06/2024
3 Mins read
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Education

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Learning & development

Developing collaboration and teacher professional learning using digital technologies with winners of the 2023 NI Schools ICT Excellence Awards

Capita
Capita, Microsoft, The Education Authority Northern Ireland & representatives from our winning schools met on 23rd March to celebrate innovation in Education in Northern Ireland.
27/03/2023
3 Min reads
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Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

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