The data disconnect: Addressing the technical barriers to effective public sector data sharing Legacy systems, restricted APIs and siloed data hinder public sector data sharing. Explore the technical barriers and how they can be overcome. Read more
AI is fast, but is it fair? How leaders can tackle bias by design We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation. Read more
Capita Pension Solutions connects to the pensions dashboards ecosystem Capita Pension Solutions has successfully connected its first client to the pensions dashboards ecosystem, an important milestone in allowing individuals to view all their pensions in a clear and consistent format.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita Pension Solutions connects to the pensions dashboards ecosystem Capita Pension Solutions has successfully connected its first client to the pensions dashboards ecosystem, an important milestone in allowing individuals to view all their pensions in a clear and consistent format.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita Pension Solutions connects to the pensions dashboards ecosystem Capita Pension Solutions has successfully connected its first client to the pensions dashboards ecosystem, an important milestone in allowing individuals to view all their pensions in a clear and consistent format.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita Pension Solutions connects to the pensions dashboards ecosystem Capita Pension Solutions has successfully connected its first client to the pensions dashboards ecosystem, an important milestone in allowing individuals to view all their pensions in a clear and consistent format.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Newsroom Home Newsroom Search by keywords and/or using the filtering options Enter a keyword Industry Advisory services Central government Charities Consumer electronics Critical national infrastructure Defence Education Employability Financial services Health Housing Insurance Justice & policing Local government Mortgages Pensions industry Public services Retail Retail banking Telecoms, media & tech Transport Travel & leisure Utilities Water Welfare Topic Artificial intelligence Augmented reality Automation Business growth Citizen experience Climate change Collections Complaints management Contact centres Corporate information Customer communications & digital services Customer experience Cyber security Data and analytics Digital & technology Grants Internet of things Learning & development Pensions Placemaking Procurement Productivity Property and infrastructure Public safety Resilience Responsible business Smart cities Social care Social value Vulnerability Workforce development Digital & technology Clear filter Showing 94 search results Corporate information Digital & technology Learning & development Capita aims to enhance CX and staff skillset in 100-strong AI Academy Capita Capita has launched a new AI training Academy in partnership with Multiverse, delivering more than 100 AI apprenticeships to leverage AI responsibly. 03/09/2024 3 Mins read News Corporate information Digital & technology Capita to transform its customer and citizen experience offerings with Generative AI capability in its contact centres Capita Capita has unveiled Agent Suite, a customer service Gen AI tool to streamline and enrich the experience for clients, their customers, citizens and agents. 31/07/2024 2 Mins read News Artificial intelligence Corporate information Digital & technology Capita advances approach to next-generation AI with Microsoft Capita Capita plc is leveraging GenAI solutions from Microsoft to transform the workplace for Capita colleagues, deliver better outcomes for clients, and help support growth. 29/07/2024 2 Mins read News Artificial intelligence Automation Corporate information Customer experience Digital & technology Capita collaborates with Amazon Web Services (AWS) to deliver a next generation contact centre and service excellence solution Capita Capita announces CapitaContact, leveraging Amazon Connect, the generative AI-powered contact centre solution from Amazon Web Services (AWS). 10/06/2024 3 Mins read News Education Digital & technology Learning & development Developing collaboration and teacher professional learning using digital technologies with winners of the 2023 NI Schools ICT Excellence Awards Capita Capita, Microsoft, The Education Authority Northern Ireland & representatives from our winning schools met on 23rd March to celebrate innovation in Education in Northern Ireland. 27/03/2023 3 Min reads News Central government Defence Augmented reality Digital & technology Learning & development Newsroom Kongsberg Digital to provide cutting-edge simulation technology to the Royal Navy Capita A new suite of navigation simulators for the Royal Navy will be rolled out this year as part of Project Selborne’s modernisation of Royal Navy training. 14/02/2023 3 Min reads News Pagination First page « First Previous page ‹ Previous Page 1 Current page 2 Page 3 Page 4 Page 5 … Next page Next › Last page Last »