Job description:
Capita Pensions Solutions are looking for Customer Service Representatives to join our established team and on a permanent basis.
Our Pensions team deal with incoming calls from a wide range of members and their beneficiaries regarding their pension. You will be part of a specialist and knowledgeable team supporting with various pension enquiries. You will get involved in a wide variety of calls, it’s never a boring day here!
This is a remote role working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8.30am to 6pm, there’s no evenings or weekends, for a salary of £24,043.50. Cushty, right?
Start date will be either the 5th or 12th January 2026, dependent where you are placed.
So if you’re the type of person who loves to support others, has worked with AWS, plus you have call centre experience - then this could be the ideal role for you!
**Please note this role may be working on an account that is expected to transfer to a new provider under TUPE in May 2026. Please only apply if you are comfortable with this
**Please be aware due to a high number of applications, we will not be able to give specific feedback to all applicants. However you will be notified via Workday.