Senior Pensions Technician

The team you will be joining work on a variety of pensions projects, this includes the development, update and authorisation of scheme records and events and providing a continually improving level of customer service in terms of quality, cost and time.

As well as engaging on projects to understand them fully and identify efficiency opportunities you will also bring technical experience to the team and take the lead on key activities and projects.  A key part of the role will be learning and understanding processes to identify where improvements can be made.

Key responsibilities

• To work individually and with the team to deliver requirements for projects (time scales, deliverables, quality, sign off)
• To be responsible for the accuracy, delivery and quality of projects
• Ownership of the full project life cycle 

Key tasks

• To lead on the delivery of assigned projects.
• To promote the provision of a first-class experience for customers and to share knowledge and expertise with other team members.
• Completing and documenting an analysis of existing scheme design and system builds to provide recommendations for improvements and define and design the solution.
• Working with relevant stakeholders both internally and externally to deliver the agreed solution, including:
  • Running and specifying data extracts from the administration system including bespoke reports.
  • Preparing and distributing communications
  • Transforming extracted data or data received into the required format and structure
  • Performing and specifying data uploads to the administration system
  • Building, enhancing and validating Proforma templates and specifying development of system automation

• Testing bulk communications and calculations
• Perform bulk calculations in Excel

What we’re looking for:

Essential

• DB pensions experience
• Technical pensions calculations/analysis
• Bulk data analysis/manipulation
• Excel - Demonstrate the ability to
  • use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling).
  • use formulas including lookups, IF and nested IF statements, date calculations and formatting of cells to specific guidelines.
  • import data/text files and use data validation
• Project Management skills

Desirable

• GMP equalisation experience
• PMI Qualification

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function.  We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services.  We have ambitious objectives and plans for 2025 and beyond.

What’s in it for you?

•  23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.  

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .