Continuous Improvement Manager - Army Collective Training
Job ID: 10115196
Westbury
Permanent
Hybrid
📊 Continuous Improvement Manager
🕒 Permanent - 37.5 hours a week
💰 up to £65,000 depending on skills and experience
📍 Warminster with some flexibility to work from home
🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at BPSS level.
Are you passionate about turning data into action? As Continuous Improvement Manager, you’ll lead the Insight, Guidance & Control (IGC) Cell—an essential part of the Army Collective Training Service (ACTS). Your mission? To transform raw data, reports, and training observations into powerful insights that shape decisions at every level.
Job Description
What you’ll be doing
- Lead the IGC Cell to deliver high-quality insights that inform strategic decisions and improve training outcomes.
- Monitor Army readiness and training effectiveness, identifying risks, gaps, and opportunities for improvement.
- Ensure training aligns with Defence Systems Approach to Training (DSAT) standards and supports continuous improvement.
- Provide comparative analysis to help leadership understand performance across units and training objectives.
- Oversee data collection and reporting, turning observations into actionable recommendations.
- Support governance boards and strategic reviews with impactful insights and end-of-year training themes.
- Collaborate with senior leaders and stakeholders to enhance collective training systems and processes.
- Foster a culture of excellence and continuous improvement within the IGC Cell and across the organisation.
What we’re looking for
Essential Skills/Experience/Qualifications
- Proven experience in a leadership role within continuous improvement (data analysis, programme management, or training delivery / training compliance) in a large multi-faceted organisation.
- Competency, understanding and application of the Defence Systems Approach to Training (DSAT).
- Strong understanding of using data analysis and reporting methodologies to drive quality assurance and continuous improvement.
- Creative thinker with excellent analytical and problem-solving skills.
About Omnia Training
Omnia Training is revolutionising how the British Army prepares for the future. Backed by leading defence innovators including Capita and Raytheon we’re delivering immersive, data-driven collective training that’s agile, adaptive, and powered by cutting-edge technology. Together, we’re shaping a smarter, more capable force, training over 60,000 soldiers annually to meet the demands of tomorrow’s battlefield.
What’s in it for you?
- Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks — all designed to support your wellbeing and personal growth.
- Flexible working
Rewarding role making a real difference to those undergoing training for the British Army with the opportunity to be a part of shaping how the military is trained for success
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose
🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
Capita is committed to an inclusive, barrier-free recruitment process. We’re a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at reasonableadjustments@capita.com or call 07784 237318.
For more on equal opportunities and available adjustments, visit the Capita Careers website.
For general queries, email CPScareers@capita.com.
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.