Learning and development is about more than just the next steps in your career. It’s about giving you the right environment, opportunities, encouragement and support to excel and grow into any role you set your sights on.

We can only succeed as an organisation, when our people are able to do their best work. That’s why our learning and development offering is always evolving, just as our people and our needs change too.

All of our courses and learning opportunities are available through Capita Academy, including those mentioned below.

Capita Academy

Capita Academy is an online hub for colleagues to access all learning and development content. It contains everything you need to know when you join our business, mandatory, additional and external training courses, the Bookboon eLibrary, access to our development programmes, mentoring and much more.

My Compass

My Compass includes a Development Needs Analysis (DNA) tool which allows you to assess your current knowledge/skills level against your aspirational knowledge/skills level. It then offers suggested learning to support your in-role development.

Manager Passport

We’ve created our Manager Passport programme with three levels of action learning to help you gain the skills, behaviours and competencies to be a high performing manager. The Foundation level course is available now, with Intermediate and Advanced levels coming in 2023.


We offer a range of professional development programmes through apprenticeships, so that you have a clear way to apply all your learning to your job. You could gain technical and specialist skills, and knowledge in areas like digital technology, sales, analytics or customer experience. Discover more about our apprenticeships

RISE development programme

RISE (Reduce Inequality Strive for Equality) is a development programme designed to help underrepresented groups to drive their careers forward into leadership positions. It involves action learning to build confidence and trust in your leadership skills and capabilities.

Bookboon eLibrary

Our eLibrary is filled with a range of content to help you learn, including e-books, audio learning, on-demand modules, online virtual classroom sessions and more. You’ll find a variety of topics to help you both in your career and personally.

Hear from our people

lisa pinfeld , gerg
employee story

You may also be interested in

Diversity & inclusion

We’re committed to creating a diverse, inclusive environment where everyone can bring their whole selves to work.

Learn more

Explore our opportunities

From engineering and technology to customer service and consulting, follow your chosen career path by joining Capita.

Learn more

Our locations

We employ over 52,000 talented and passionate colleagues across the world. Find out where your nearest team is.

Learn more


Have a query? Head over to our frequently asked questions where you’ll find everything you need to know about Capita.

Learn more
Scroll Top