Putting your people at the heart of the learning experience

Do you need to build skills quickly and effectively in your business? Perhaps you’re concerned your learning solutions aren’t quite hitting the mark or landing impact in the business, or you’re deploying a large amount of content, but engagement stats remain low.

If you’re struggling with any of these, we can help. Whether we introduce one of our existing capability development programmes or create a bespoke learning programme for your organisation, we put the learner at the centre of our solutions, creating blended journeys that engage, link to a common purpose, and help change behaviour – with a focus on building skills and capability for your business as the end goal.

We can address specific skill development needs by providing quick-to-deploy, high-quality content experiences designed to deliver growth in your team. These reflect our own market and client research, which can be tailored to meet the specific needs of your organisation.

All of our programmes harness the wider expertise of our learning design team, ensuring impact and a great learning experience.

The wider experience – scalable programme service design

A full learning solution is about more than just content. We create adaptable learning experiences that can grow with demand. By leveraging targeted campaigns and data insights, the design tailors learning content and delivery. Effective program management ensures seamless execution, while strategic partnerships enrich the content. Robust operational infrastructure guarantees efficient scaling, enabling us to offer a dynamic, impactful learning service.

Our core capabilities



Getting the word out

Did you even change anything if no one knows about it? We tailor our campaigns to deliver your message with optimal impact.


Data & analytics

Data-driven insight

To us, people are so much more than numbers. That’s why we balance being data-driven with making human connection. The result is relevant, engaging learning where everyone feels included.


Programme management & governance

Scalable delivery support and service

We put your experience at the centre of what we do and use collaborative processes to ensure a smooth transition with no nasty surprises further down the road.


Partnerships & ecosystems

Complex solutions and broad expertise

Delivering complex solutions can require innovative partnership with the wider market. We draw expertise from within and outside Capita to deliver seamless, truly effective solutions.

Programmes to enhance employee experience and culture

Cultivating culture – a programme to support inclusion and diversity in the workplace.

We deliver a tailored programme of change based on your organisation’s results using our culture indicator model – The seven indicators of effective workplace culture.

Group learning GettyImages
Mutual mentoring to drive inclusivity, wellbeing and performance.

One-on-one mentorship wrapped around a wider learning programme to drive awareness of bias and support the removal of barriers - two key success drivers for creating an inclusive organisation.

Workplace Administration

Partnering with you for a bespoke content solution


Sometimes a ready-made programme isn’t always right, for example if you’d like to make use of your own subject matter expertise to create a bespoke solution, targeted specifically to your employees.

We offer the creative passion and capability of a digital agency embedded within a larger organisation capable of delivering programmes at scale. Whether it’s enhancing experience for a single digital piece of content or creating an end-to-end blended learning solution to upskill your team, our 50 learning experience specialists work with your internal subject matter experts to consult, create, and deliver best-in-class learning solutions that change behaviour and improve capability.


Our capability solutions


Learning journey design

Looking at the whole picture

We consider the entire end-to-end journey experience, including what’s on your learning management system and what may sit outside of it.


Visual design

Digital agency meets scalability

Our in-house media production team delivers art direction, UX, UI, animation and film, ensuring beautiful design is an integral part of the process.



Power charging for engagement

We build gamification techniques into learning design to boost engagement levels, improve knowledge absorption and influence behaviours.



One solution, global deployment

We’ve provided courses in over 20 languages and have deep expertise in both translation and localisation.



Designed inclusively for all

Accessibility is built-in from the start, and we have a rigorous testing regime using adaptive technology.

Case study

Helping to enhance learning for the Royal Air Force

As a sector, defence has been known for a traditional approach to training and development. Our learning team was tasked to challenge that and develop a future-thinking, blended approach that is tailored to the individual, that would modernise Royal Air Force (RAF) training while seamlessly transitioning to the digital environment.

RAF plane with sunset

Related learning solutions

work training at home
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Talk to us about how we can support you with end-to-end learning experience design

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