We offer a wide range of customer and business process management services and we are flexible in how we deliver them.
Helping you make changes to the way your organisation works, giving you tangible and quantifiable benefits.
Improving your responsiveness to your customers and saving you money.
We can help reduce the burden of your routine HR tasks with our market leading solutions.
A comprehensive portfolio of services to meet all your IT needs. At the heart of each is efficiency, security and effectiveness.
Taking care of your necessary non-core activity, enabling you to focus on your clients.
Legal process outsourcing reduces the cost of litigation and improves profitability.
Delivering back office customer remediation and resourcing solutions for regulated businesses.
Responsive service design, driven by the needs of the user, is central to what we do.
We have more than 4,000 people in Scotland, providing the full range of our services.
We have offices across Northern Ireland and the Republic, supporting Irish companies as well as clients in the rest of the UK and in Europe.