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Capita in local government eBook

A town hall to represent local government

Take a look at our latest edition, with new articles, thought pieces and case studies.

Find out more about our local government eBook and download

John Lewis selects Capita

Digital Inclusion

We've been selected by John Lewis to provide its online contact centre and support its online growth strategy.

Read the news story

Headset and mouse

We will deliver a digital service, built around John Lewis’ customers, that integrates with the full range of customer contact channels.

Find out more about our customer management solutions

A clothes display in a shop

We have a huge range of outsourced services to support the retail industry.

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Survey results

Capita and the County Councils Network conducted a survey of CCN member councils on the theme of commercialism.

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Jonathan Flowers, Capita's local government market director, has also written a discussion paper around the subject - 'Creating council commercialism'.

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As the leading provider of local government services, we help improve efficiency, raise service quality and reduce costs.

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We deliver organic growth by steadily developing our capability and scale, both internally and through complementary acquisitions across a number of growth markets.

Read our Annual Report 2013

Our CR strategy

Magazines on desk

Our overall business goal is to develop Capita as a long term, sustainable business that delivers value for all our stakeholders.

Find out more about out approach to corporate responsibility