Council Tax inspector

Full time

Job ID: 10098415

London

Permanent

Work From Home

Posted on
01 May 2024
Apply now

Are you looking for a rewarding and challenging career in the public sector? Do you have a confident attitude and a keen eye for detail? If so, you might be the perfect fit for our Revenues Inspectorate team!

We are a growing business that provides visits and inspections to various local authority contracts in London. We need to expand our team of inspectors who are currently based in the Lambeth area. We have a permanent post available for an enthusiastic individual who can work well within a busy and friendly environment.

As a Council Tax Inspector, you will be responsible for arranging and conducting visits with residents in the Lambeth area to undertake inspections to ensure that they are in the correct council tax banding. Initially you will work alongside an experienced inspector to gain insights and training for the role but once ready you will proactively manage your own portfolio of clients arranging the visits, carrying out the inspections and sending the documentation to the team in the office.

Job Description

What you’ll be doing:

  • Regular inspections of domestic properties or sites that have been given planning permission and visiting commercial properties.

  • Establishing liability or entitlement to tax discount, exemption or reliefs, in line with legislation and policy.

  • Taking appropriate action where reliefs no longer apply.

  • Arranging appointments with landlords, agents, business owners, etc to gain access to premises.

  • Ensuring the database is accurate, complete and up-to-date.

  • Liaising with other agencies

What we’re looking for:

  • A full driving licence and access to a vehicle

  • Good written and numerical skills

  • Computer literacy and ability to use handheld devices

  • Enthusiasm, friendliness and confidence

  • Initiative, self-motivation and accuracy

  • Good communication and presentation skills

  • Ability to work under pressure and to tight deadlines

  • Ability to work independently and as part of a team

About us: Capita Public Service – LPS

Our world class Local Government Services team supports local councils to improve outcomes and focus on what matters in their communities. Managing tax and other revenue collection, benefits payments, building control support, IT networks, accounting and much more – we make it easier for council teams to concentrate on front line services.

Utilizing your Revenues knowledge, you will champion learning and development within our back offices, ensuring all aspects of employee development from new starter and upskill training through to ongoing support development.

What’s in it for you?

  • A basic salary of £27,000

  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

  • Based in the Lambeth area with travel across the borough and some home working

  • A hybrid role with the scope to plan and manage your own workload

  • company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

  • voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

  • the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

  • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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