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256 jobs found

Head of Service Operations
  • Job ID: 10098855
  • Customer Operations
  • Home-Based - GBR
  • Full time
  • Permanent
  • Work From Home
  • Posted on 16 May 2024
Job description:

Empower the NHS to dedicate fewer resources to paperwork and more towards patient care. Join us and discover better as we shape the future of healthcare. We are now seeking a Head of Service for our GP payments & pensions teams to ensure the optimum performance of our service provision. The role will provide experienced strategic and people leadership to deliver an exemplary service across our provision. The Head of Service will be accountable for P&L Performance, ensuring effective outcomes and contractual requirements are achieved, while delivering internal & external service levels.

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Flexible Service Adviser-2
  • Job ID: 10099097
  • Customer Service Delivery
  • Manchester
  • Full time
  • Permanent
  • Hybrid
  • Posted on 15 May 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

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Customer Service Administrator
  • Job ID: 10099083
  • Customer Service Delivery
  • Glasgow
  • Full time
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 15 May 2024
Job description:

Customer Service Administrator working within life and pensions area.

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Operations Manager - Governor Services
  • Job ID: 10098132
  • Customer Financial Services
  • Stafford
  • Full time
  • Permanent
  • Hybrid
  • Posted on 15 May 2024
Job description:

Here at Capita Entrust we have an exciting opportunity for an experienced education professional to join our Governance Services team as an Operations Manager. We are looking for someone with knowledge of schools governance or experience as a school governor as this will enable you to better support the team of governors working for you, we are also looking for someone with a proactive approach to work and the desire to motivate and guide a team. You would be responsible for the day to day line management of a team of governors as well as day to day interaction with the relevant support services (administrative teams and clerks to governors) You would also take part in recruitment activities for this team working with the internal talent Acquisition team to bring in new members of staff as and when needed. In return you would work with a supportive and knowledgeable team, have scope to learn and develop within the role and play a critical role in the delivery to governance services into schools in the Staffordshire area. This is a hybrid role

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Part-time Customer Service Advisor (site based)
  • Job ID: 10093704
  • Customer Relationship Management
  • Havant
  • Part time
  • Permanent
  • Office Based
  • Posted on 15 May 2024
Job description:

Here at Capita we have a vacancy for a Customer Service Advisor to join our onsite team in Hampshire, covering two of the local council offices (Public Service Plaza, Havant and Visitor Information Centre, Hayling Island) Within this role you would be working directly with members of the public to answer their queries about a variety of council services ensuring that the receive the right information first time and have the best possible customer experience. This role is ideal for someone with a background in face-to-face customer service (however other customer service backgrounds would be considered) An incredibly varied role where no two days will be the same, working so closely with the public you will play a key role in ensuring that they receive the best possible experience from their local authority. This post is part time working 22.5 hours a week (Monday – Wednesday 8.45 – 5.15) in the office covering the above to locations, there are no options for working from home in this role.

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Customer Service Advisor
  • Job ID: 10099776
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 15 May 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

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