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Our culture & values

Man smiling

People are critical to our success and growth

They are at the core of our business, our culture and our values.
We have over 62,000 employees working across 350 sites. To manage and support them effectively, we promote group-wide policies that focus on particular areas – equality and diversity, health and safety and our code of ethical conduct.

One company

The same principles apply to all employees, wherever they are, whatever their role.

Clear values

Close to 70% of our people have transferred into the company. We benefit from this continual inflow of new skills – it keeps us fresh and alive to new ideas. We make sure newcomers are properly integrated into the company by promoting a clear set of values deeply embedded in the business.

Paul Pindar

Paul Pindar - former chief executive, Capita

Engaging our people

Talking to our people regularly, listening to them, valuing them – this is the key to high productivity and high retention rates.

Recognising and rewarding performance

We pay particular attention to motivating our people to perform at peak by recognising their achievements and rewarding them appropriately.

Everyone’s in

We value proactive, self-motivating people with ideas, energy, commitment. And we encourage them by insisting that no doors are closed and every voice will be heard.