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Our culture & values

Man smiling

Integrity, honesty, and fairness are at the heart of Capita.

We value proactive, self-motivating people with ideas, energy, commitment. And we encourage them by insisting that no doors are closed and every voice will be heard.

Our values

Our four values embody this culture and are embedded across our business. We believe they shape who we are as an organisation and set us apart from our competitors.

Capita's values

We are honest and transparent and always act with integrity

We think smartly, are resourceful and innovative

We take ownership but also draw on the benefits of teamwork and partnering

We deliver what we promise and believe great service can always be better

Capita is a diverse group of businesses. Our common set of values and the behaviours we adopt brings us together as an organisation.

Andy Parker

Chief Executive