Who we are

Who we are
We are the UK's leading provider of business process management and integrated professional support service solutions, with 52,500 staff across the UK, Europe, South Africa and India.

We’ve been serving both private and public sectors in the UK since the 1980s.

We have built an organisation characterised by innovation and commitment, in which our people are empowered and motivated to succeed and in which their success is recognised.

We have a strong track record in transforming services, saving costs, and delivering value for our clients, for our investors and for our stakeholders.

Paul Pindar
Chief executive, Capita plc

Our strategy

Our business strategy is to grow the business in a controlled and profitable manner across our target markets.

You can choose to outsource just one or two specific services to us, or opt for the whole end-to-end solution. These can be delivered through our distinct range of service delivery methods.

Deep in the company’s DNA: we respect clients and colleagues, we’re open and honest, we’re quick to acknowledge mistakes and even quicker to correct them.

We are committed to growing Capita in a transparent and accountable way. We act responsibly in all that we do while adding value for our clients, for our stakeholders and for the communities in which we work.

Who we are

Who we are

Who we are

We’ve been serving both private and public sectors in the UK since the 1980s.

Our strategy

Service delivery

Culture and values

Responsibility