We have an extensive infrastructure of business centres onshore in the UK, near-shore in Ireland and the Channel Islands, and offshore in India.

This gives our customers exceptional flexibility. It allows us to deliver services in the most appropriate and cost effective way by accessing centres of expertise, economies of scale and a choice of operating cost models.

By combining onshore and offshore resources we can deliver maximum service flexibility, quality and cost effectiveness. We can do this seamlessly because our comprehensive security and quality assurance systems ensure consistent service quality across the entire infrastructure. 

Business centre network - 62 centres of service excellence