Case studies

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  Our partnership with O2

  In addition to our commercial work with mobile operator O2 we've been supporting them in meeting their corporate responsibility aims.

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  RSPCA

  Supporting a much-loved charity which needed to update its customer management operation and save money.

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  Benefits for teachers

  As part of a major scheme overhaul, we’re finding ways of helping teachers manage their pensions more actively.

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  The best for Birmingham

  We’re providing world-class services for Birmingham residents in a joint venture with the council. Improved services, lower costs, more engaged employees.

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  London traffic enforcement

  We deliver a number of connected services for the central body responsible for traffic and parking services throughout London.

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  Clearer evidence

  How we helped PATAS achieve superb evidence recording of appeal hearings.

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  Managing social housing

  Customers of Homes in Sedgmoor are on record as being more satisfied with the service they’re getting since we started working with the local council.

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  Helping Zurich go global

  Finance specialist Zurich has engaged us to implement its new global strategy. They’ll get the same quality of service we’ve been providing since we took over running their admin in 2006.

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  Managing growth

  Helping Scottish Power manage rising customer numbers, provide flexibility and improve customer experience.

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  All about the residents

  The people of Swindon are the focus of our joint venture with the Council. It’s a 15 year partnership to transform service delivery and cope with budget restrictions.