The public relies upon local government organisations to provide essential quality services to local communities. And that is exactly what Capita helps them to do.

With over 25 years experience helping local authorities to deliver efficient, flexible public services, we are the leading experts in this market. We work with many local authorities to deliver a wide range of services such as revenues and benefits administration, housing related administration, IT and software related services, property consultancy, frontline customer contact centres and much more. Many of our clients take full advantage of our breadth of expertise and solid track record by forming strategic partnerships with us to help them drive through transformational change.

We understand that budgets are getting even tighter and expectations are high, however we are committed to ensuring that our clients are able to react to their citizens’ needs promptly and cost effectively while still managing to deliver sophisticated individually tailored services. With a partner like Capita you can rest assured that the recipients of your services are as much a priority for us as they are for you.

“Excellent joint working on the Business Transformation Projects….The Council is particularly pleased with how Capita has responded to its requirements; taken ownership and given commitment to deliver the required outcomes; resourced the work speedily and flexibly; aligned itself behind the delivery of our priorities. Any risks or issues have been resolved with a pragmatic approach across both parties.” – Barry Mellor, Transformation Manager, Sheffield City Council.