We think of our other corporate clients as being those that are not financial services institutions, life and pensions companies and insurance organisations.

We have a wide range of clients in this market who benefit from our full range of back office administration and frontline customer services. Together we focus on enhancing customer services and reducing costs. This can be achieved through higher productivity, streamlined processes and best use of technology.

With our unique customer insight and intelligence, we align and optimise service design and resources to meet your and your customers’ needs. We are able to support functions across the whole of your organisation in a more efficient manner. Our clients have differing needs however all benefit from the certainty that outsourcing brings – contracted service costs and levels of service quality. This in turn enables them to concentrate on attracting more customers and, importantly, keeping them.

“Capita provides a flexible, efficient and cost effective managed service to assist eircom in the delivery of a top-class sales and service experience for its customers. The relationship with Capita has grown over the past 5 years and delivery and execution continues to improve” – Gerry Culligan, Director of Consumer Markets, eircom