We are the leading provider of outsourced life and pensions administration in the UK. We understand that you need a partner you can rely on especially when times are tough.
 
Our scale, focus on customer service and continued investment in specialist technology make us a compelling choice as an outsourcing partner. Through the use of our operations in India, many of our clients also benefit from a blended onshore/offshore delivery and enjoy the flexibility this offers them.

We know that how we treat your customer reflects on you and your reputation, which is why we are committed to delivering the highest standards of customer service. We make sure we put our best people on the job who can deliver a first class experience to your customers.

Administration of life and pensions policies and complying with regulatory change is essential however this should not take up management time. We make sure this is taken care of. Leaving you with the important task of developing products, staying at the forefront of your markets and growing your business.

“The way our working relationship with Capita has evolved is making a tangible difference to our customers and advisers. In Capita, we have a long term partner who delivers on service and continually works with us to find flexible solutions to our business needs. Capita’s commitment to the partnership continues to enhance our overall proposition.” – Tulsi Naidu, Operations Director, Prudential UK and Europe.

“I was delighted with the transition to Capita in both the UK and India. In particular, there was no disruption to service for AXA’s customers. Since the transfer the service improvement delivered by Capita has been more rapid than we expected.” – Robin Smith, Managing Director, Traditional Business, AXA Life.