Capita is well established in the private sector. We have many corporate clients across a wide range of industries – notably retail and telecommunications. The proven competitive benefits of outsourcing have made it increasingly acceptable. Right across the private sector, companies’ competitiveness depends on unrelenting improvement in productivity, quality and customer service. Increasingly, they recognise outsourcing of both back office and front-line services as an indispensable part of achieving this. We can add real value to their performance and allow them to focus resources on their central areas of expertise.
Capita can help customers to:
- Reduce processing and administration costs while improving customer service and retention
- Bring new products to market faster to meet changing customer demands
- Gain better access to expert operational and advisory capabilities
- Compete more effectively for skills through focus on employee support and benefits
- Improve productivity through better management of sickness and absenteeism
- Meet increasing regulatory and legislative requirements
Services
- Outsourcing
- Life and pensions services
- Insurance services
- Financial, corporate and treasury services
- ICT and software services
- Human resources
- Property consultancy
- Consultancy and change management
- Other business support services