Managing our supply chain
Managing our supply chain
Ensuring responsible business practice across our supplier base
Ensuring responsible business practice across our supplier base
Capita values its reputation for integrity and reliability. To maintain our reputation, we need clear policies and procedures for managing our supply chain and mitigating risks across our operations.
Members of our procurement team meet our strategic suppliers regularly, reviewing their performance and ensuring they continue to adhere to our procurement policy and CR standards. In 2010 we plan to hold another supplier engagement conference for all our current and potential suppliers.
We recognise that good procurement practices can directly enhance our own business performance. Our supplier relationships are managed at Group level by our Group procurement team and at local level by procurement specialists in the individual businesses. We also manage some of our clients’ supplier relationships.
Our Group procurement team provide guidance and training to our procurement specialists who are purchasing goods and services from local suppliers in the form of a procurement policy and operating framework. This year we revised our procurement policy, allowing us to consolidate our expenditure and maximise our purchasing power. .