Capita is the UK's leading outsourcing company.

We support, transform and manage our clients' business operations in a wide variety of markets.

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Full analysis


In this section

Our priorities

Our approach

Our work

Our progress

  • Performance data

Reports and policies

Performance data

2007 2006
Environment
Carbon Footprint 58,523 tonnes not available*
Switching fleet vehicles to diesel engines 95% 95%
Number of ISO 14001 accreditations on high impact sites 37 34
No of items of IT equipment donated through digital pipeline 8,000 5,000
     
Communities
Job creation to date 4,700 4,000
Corporate donations 0.5m 0.5m
     
Health and Safety
Number of reportable accidents 58
(RIDDOR)		 58 (RIDDOR)
Health and Safety sites audits undertaken twice yearly at all our sites completed completed
     
People
Diversity of our people (total employees) 49% Female
51% Male		 49% Female
51% Male
Diversity of our people (management) 38% Female
62% Male		 35% Female
65% Male
Ethnic Diversity 8% 15%
Retention of senior managers 89% 91%
Retention of all employees 82% 82%
Employees who work part time 17% ** 24%

*Our Carbon Footprint was last measured in 2004 across a different set of sites. We have now established a new benchmark to be measured annually.
** Impacted by end of Office Services contract and subsequent transfer out of the Group.