Capita works responsibly with over 20,000 clients.

We focus on service quality, engagement with our local communities, supporting our people and reducing our environmental impact.

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Full analysis


What do people expect from us?

 

 

 

Reduction of our environmental impact 

Key performance data 2007 

Employees from ethnic minority groups 8%  

Retention of all employees 82%

Percentage of employees working part-time 17% 

Jobs created in regional business centres 4,700

Total carbon emissions  58,523 tonnes
 
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Focus on…

Carbon emissions

We are committed to reducing our environmental impact by reducing the amount of energy used in our top 20 sites by 12%.

This programme has been so successful we have now extended it to the next tier of sites.


Our CR stories 

We have set up a recycling scheme for our redundant IT equipment

And to recycle our mobile phones and cartridges

More information