Our services
Capita provides a broad range of professional services, supporting an organisation's customer facing and back office processes. Many of these services below can support clients across our nine markets, with some specialist services developed to service clients in niche market segments.
Outsourcing
We transform and manage existing services. We create and run completely new service infrastructures. Our extensive capabilities and infrastructure enable us to step-up service efficiency, quality and flexibility, increase customer satisfaction and loyalty - and all at an agreed cost.
Life and pensions services
Our deep experience across both open and closed book business gives us a strong proposition to life and pensions companies. Our specialist skills and software are also attractive to occupational pension providers.
For further information visit our business unit websites:
Insurance services
Capita is a leading provider of business support services for insurance. We can design a fully managed operational solution, which support the complete lifecycle of claims management and policy administration. Our capability spans the complete insurance lifecycle supporting clients through flexible partnerships designed to meet a broad range of business needs.
For further information visit our business unit websites:
Financial, corporate and treasury services
We provide a wide range of specialist finance and treasury services from fund administration, to outsourced solutions for collective fund administration, offshore and corporate trustee services and personal trust services. We provide debt management, software solutions for finance and housing and financial and treasury advice.
For further information visit our business unit websites:
Local and central government services
Our enormous skill base, both onshore, nearshore and offshore, means that we have the capacity and capability to transform your organisation's back office administration and support function.
For more detailed information visit our business unit websites:
ICT and software services
IT is the enabler behind all our business processes and services, whether it is a new IT infrastructure, specialist software solutions or end to end IT and data systems.
For further information please visit our business unit websites:
Human resources
Capita can support your organisation’s increasing HR demands, from recruiting staff to running pension schemes, from designing and administering share plans to administering payrolls, from giving career advice to designing and running a training programme to providing occupational health services for your employees. We also provide business travel administration for private and public sector clients.
For further information please visit our business unit websites:
Property consultancy
Our property consultancy, Capita Symonds, is the 6th largest multi-disciplinary firm in the UK. They provide a broad range of professional and technical expertise in the building design, civil engineering, environment, management and transport markets.
For further information visit our business unit website:
Consultancy and change management
Capita provides strategic advice through our advisory services practice, specialist, technical advice through our IT Services business and financial and treasury advice through Sector.
For further information visit our business unit websites:
Other business support services
Capita provides a broad range of professional support services, as well as specialist, niche services.
For further information visit our business unit websites: