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Corporate responsibility 

Corporate responsibility

Managing our impacts

Managing our impacts

We are committed to growing Capita in a transparent and responsible way. Managing our CR impacts - and reporting them openly- is key to this. Use the buttons below to see how we manage CR, and how we perform in the five impact areas we've identified.  

View our online report

How we manage our material CR impacts and consult with our stakeholders.
How we create and deliver services that meet the individual needs of people and communities.
How we ensure good governance and risk management across our operations and our supply chain.
How we create a workplace that is supportive, rewarding, diverse, safe and inspiring.
How we support and contribute to the communities in which we work.
How we are tackling our climate impact, encouraging recycling and cutting waste.

CR is an integral part of our business.

We can only achieve our aim, to deliver

long-term value to all our stakeholders

if we show responsibility in

everything we do

 

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own Report

When you see the icons below, use them to create and view your report.

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  • Performance data 2008 

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CR at Capita  
Graph place holder Number of business centres
Graph place holder Retention rate for senior managers
Graph place holder Overall employee retention
Graph place holder Audited all key suppliers
Graph place holder Carbon footprint
Service delivery  
Graph place holder Average length of BPO contracts
Graph place holder Number of business centres
Graph place holder Number of local government strategic partnerships
Graph place holder Total job creation to date through strategic partnerships
Responsible business  
Graph place holder Accident frequency rate per 1000 employees
Graph place holder Number of partnerships with key suppliers
Graph place holder Audited all key suppliers
Graph place holder Number of employees who completed online security training
Local impact  
Graph place holder Percentage of employees working part-time
Graph place holder Percentage of employees based in India
Graph place holder Employees sponsored to take professional qualifications
Graph place holder Male/Female split of our employees
Motivated workforce  
Graph place holder Money raised for our corporate charity
Graph place holder Percentage of employees that volunteered
Graph place holder Money raised through payroll giving
Graph place holder Corporate donations
Enviromental
management 		 
Graph place holder Carbon footprint
Graph place holder Numbers of ISO 140001 accreditations achieved
Graph place holder Reduction of CO2 through Energy Reduction Programme
Graph place holder Total number of conference calls made
Carbon Trust Standard logo
Capita recognised for reduction in Carbon Emissions

Capita has been awarded The Carbon Trust Standard for two of our divisions.

View case study

Capita named as sustainable company

Capita has been included in the Global 100 list for the second year running.

Capita employees conquer Kilimanjaro

37 Capita employees recently climbed Kilimanjaro, the world's tallest free standing mountain and raised £132,000 for our corporate charity, Macmillan Cancer Support.

Children crossing the road
Kerb Craft Programme

This programme improves road safety in our local schools

Read case study

Capita Challenge 2008 Kelmarsh Hall
Capita Adventure Challenge

We have just launched our 2010 Challenge. This is one of our main fundraisers throughout the year. In 2009 we raised £68,000.

Read case study